Privacy Policy
Last updated: October 2025
Dellco Group Ltd We respect your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [insert website URL] or contact us about our electrical services.
1. Who we are
We are Dellco Group, a provider of electrical services in theUK If you have any questions about this Privacy Policy or how we use your data, you can contact us at:
2. What information we collect
We may collect and process the following types of personal data:
- Contact details: your name, email address, telephone number, and address.
- Service details: information about the electrical work you request.
- Technical data: your IP address, browser type, and how you interact with our website (via cookies).
- Payment information: if applicable, processed securely through third-party payment providers (we do not store full payment card details).
3. How we use your information
We use your personal data to:
- Provide electrical services you request.
- Respond to enquiries or provide quotations.
- Manage appointments and customer relationships.
- Process payments (if applicable).
- Improve our website and services.
- Comply with legal and regulatory obligations.
4. Legal basis for processing
We process your personal data under one or more of the following lawful bases:
- Contract: to provide the services you have requested.
- Consent: where you have agreed to us contacting you for marketing.
- Legal obligation: to meet our tax, accounting, and regulatory responsibilities.
- Legitimate interests: to run our business and improve our services.
5. Sharing your data
We will never sell your personal information. We may share your data with:
- Trusted third parties who provide services on our behalf (e.g., payment processors, IT support).
- Professional advisers such as accountants or insurers.
- Regulators or authorities where legally required.
6. Cookies
Our website uses cookies to improve user experience and analyse site traffic. You can control cookie settings through your browser.
7. Data retention
We only keep your personal data for as long as necessary:
- Service and contract records: up to 7 years (for tax and legal purposes).
- Marketing data: until you withdraw your consent.
8. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Object to processing or withdraw consent for marketing.
- Request restriction of processing in certain cases.
- Data portability (where applicable).
To exercise your rights, please contact us at Datarequest@dellcoelectricalgroup.com
9. Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
10. Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection authority:
www.ico.org.uk
11. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.